Cancellation conditions & travel insurance

Cancellation conditions

Guidelines for room cancellations according to Austrian Hotel Regulations

Up to three months prior to the agreed date of arrival of the guest at the latest, the accommodation contract may be cancelled by either contracting party (guest and accommodation provider) by means of a unilateral declaration without payment of a cancellation fee.

The accommodation contract may be terminated by either party by unilateral declaration no later than one month before the agreed date of arrival of the guest, but a cancellation fee equal to the room rate for three days shall be payable. The accommodation provider must also pay this fee if the cancellation is made by the accommodation provider.

A later cancellation is subject to the payment of the agreed fee, i.e. the full rent. The accommodation provider must deduct what he has saved as a result of not using his services or what he has received by renting out the rooms to other guests!


To make a reservation, please contact the establishment or accommodation provider of your choice directly. The Filzmoos Tourist Office is on hand to give advice or answer any queries you may have.


The EURO prices quoted are recommended prices and are subject to change!