COVID-19 SECURE HOSPITALITY
A warm welcome to Filzmoos, the ski and winter paradise in the heart of the Ski amadé.
Here you'll find UP-TO-DATE and USEFUL INFORMATION for your, as hassle-free as possible, winter fairytale in SalzburgerLand.
Our aim is that you feel at home and safe here with us.
The SECURE HOSPITALITY in FILZMOOS team is working tirelessly to implement every imaginable preventative and safety measure, to make your holiday in winter 2020 /21 as pleasant as possible.
Yes, it's sure going to be a different winter. Many a smile won't reach you as it'll be covered by a mask, yet the eyes will gleam even more, when we are able to welcome you. You'll miss our hugs and handshakes, but we'll compensate you with a genuine bow.
SAFETY and PERSONAL HEALTH of us all, our vistors and guests, our staff, our suppliers and all those dear to Filzmoos, are our main concerns this year.
On this page we'll update all information, which ensure you a SECURE and CAREFREE WINTER HOLIDAY in Filzmoos. All our measures correspond to governmental guidelines and are constantly adapted to the current situation.
As of: 29.10.2020
Austrian ski schools offer a wide range of snowsports including downhill skiing, snowboarding, cross-country skiing, backcountry skiing and trendy snow sports. The Austrian Ski School Association has put together a concept with operating procedures for ski schools. Here below you'll find a list of the most important recommendations and obligations for ski schools.
Ski schools must draw up a COVID-19 prevention concept, which amongst other things should cover staff trainingplus hygiene & cleaning plans, course of action in the event of symptoms and measures regarding minimum distance.
The general rule of keeping distance of 1 metre also applies to snow sports staff and guests as well as guests from each other. A face mask should be worn if minumum distance is not upheld.
This is valid for example in the case of snow sports instructors giving aid as part of snow sports instruction, such as after falls (helping to stand up etc.).
Supervision is recommended to take place mostly outdoors and only if necessary or not otherwise possible indoors. When indoors the usual hygiene and disinfection measures apply. Plus regular airing (at least 1x per hour) is mandatory.
Snow sports instructors arriving from abroad must provide the ski school owners with a negative SARS-COV2-Test (PCR-Test).
As part of the testing programme "Secure Hospitality“ regular tests for snow sports instructors will be offered throughout the winter season 2020/21.
To ensure quick contact tracing in the event of a confirmed COVID-19 case registration of ski school guests (taking privacy laws into consideration) is obligatory. notwendig.
When allocating groups a manageable size is to be chosen. Recommendation is: maximum of 10 persons including the snowsports instructor per group.
Rules regarding minimum distance should also be adhered to at meeting-points.
Lessons should be planned, that the number of persons per meeting point are kept as low as possible.
Snow sports instructors should avoid changing groups.
Mealtimes should be staggered to avoid congestion.
Teaching aids for snow sports instruction should be allocated and used personally and cleaned after lessons.
Should snow sports instructors feel unwell, they should not teach; guests with symptoms may not partake in lessons. In the event of symptoms of illness snow sports instructors or guests should call the Corona-Hotline tel. 1450.
Children make up a large and important portion of Austrian ski school guests. Children of a young age are cared for and taught.
In Kids' World snow sports instructors should always wear a scarf as face mask or a visor, as the minimum distance between snow sports instructor and guest is often undercut (e.g. when helping in the event of falls, helping onto lifts etc.).
Rule also for kindergarten and warm-up stations: washing hands for at least 30 seconds.
Snow sports instructors must carry a first aid kit plus a face mask, disinfectant gel and OP-gloves to be used in the event of providing first aid (e.g. in the event of ski accidents).
- Keep at least 1 metre from other persons outside of your own group.
- Face masks should be worn in all public indoort area. Children under 6 years and people who cannot wear face masks due to health reasons are exempt.
- Book in advance where possible. Reduce congestion at reception in the restaurant.
- Pay contactless where possible. Preferably pay your bill by card.
- Adhere to instructions from staff.
- Avoid shaking hands and hugs.
- Wash your hands several times a day with soap and water for at least 30 seconds.
- Avoid touching your face with dirty hands.
- Cough or sneeze into the crook of your arm or a tissue.
- Do not travel if you show symptoms of illness. If you feel unwell during your stay contact your host.
By being careful you not only protect yourself but other guests and your hosts too!
Testing of hotel and accommodation staff for Covid-19 was already available during the summer season. These PCR-Tests will also be available during the winter season 2020/21.